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Selfiestation
Borgeren kan selv tage sit pasfoto med vores selfiestation – allerede før borgeren møder en Borgerservice-medarbejder.
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Selfie station
The citizen may take their own passport photo with our selfie station – even before the citizen meets a Civil Service employee.
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Stationen kan typisk stilles i venteområdet, og ved hjælp af skiltning kan Borgerservice opfordre borgeren til at udnytte ventetiden ved at tage sit eget foto. På den måde spares der tid ved ekspeditionen.
Alternativt kan borgeren blive gjort opmærksom på muligheden for at bruge selfiestationen under borgerens selvbetjening hjemmefra. Så vil borgeren blive guidet direkte til selfiestationen ved ankomsten i Borgerservice, og først blive kaldt til skranken, når han har taget sit foto.
Betjeningen indledes ved, at borgeren identificerer sig ved at indtaste de første seks cifre af sit CPR-nummer eller scanner sit sygesikringskort. Herefter guides borgeren gennem processen via grafik på skærmen. Hvis borgeren ikke er tilfreds med sit billede, kan der tages op til to nye billeder. Hvis ingen af dem lykkes, bliver borgeren henvist til ekspeditionen, hvor medarbejderen kan hjælpe med at tage billedet.
Billedet vedhæftes automatisk borgerens ansøgning, så medarbejderen bare skal tjekke, om billedet lever op til kravene.
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The station can typically be placed in the waiting area, and by means of signage the Civil Service can urge citizens to take advantage of the waiting time by taking their own photo. In this way, time is saved in the overall handling.
Alternatively, the citizen be made aware of the possibility of using the selfie stationwhen utilising self-service from home. Then the citizen will be guided directly to the selfie station upon arrival at the Civil Service station, and will only be called to the counter once he has taken his photograph.
The proceedings are initiated by the citizens identifying themselves by entering the first six digits of their social security number or scanning their health insurance card. The citizen is then guided through the process via the graphics on the screen. If the citizen is not satisfied with his or her photo, up to two more pictures may be taken. If none of them turn out well, the citizen will be referred to the service desk, where the employee may help them take their picture.
The image is automatically appended to the citizen's application, so the employee only needs to check whether the image meets the requirements.
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Fleksibel betjening og indretning
For at kunne leve op til gældende regler for pasfoto, skal stationen tage billeder op mod en ensartet bagplade. Bagpladen er passiv og kræver ikke strøm, da der ikke er lys i.
Stationen er også uafhængig af lysforhold i rummet, så hverken sollys fra vinduer eller lampelys forstyrrer eller ødelægger billedet. Det betyder nem betjening, indretning og installation af biometriløsningen.
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Flexible service and arrangement
In order to be able to live up to the rules applicable for passport photos, the station must take pictures against a uniform backdrop. The backdrop is passive and does not require power, since it isn’t lighted.
The station is also independent of lighting conditions in the room, as neither sunlight from windows nor the light from lamps will disrupt or damage the image. This means easy operation, arrangement and installation of the biometrics solution.
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